Healthlite Yogurt Company
Essay by review • December 20, 2010 • Essay • 468 Words (2 Pages) • 1,836 Views
(an overview of the organization - its structure, products, and major business processes for sales, marketing, and order processing)
Healthlite Yogurt Company is dedicated to the production and commercialization of yogurts and other related health products. ... Analysis of Healthlite Problems
(an analysis of Healthlite's problems: What are Healthlite's problems? How are these problems related to existing business processes and systems? ... )
The company has essentially three major problems: 1 - outdated business processes/culture, 2 - outdated IT infrastructure, and 3- Inefficient Strategic Management of growth and culture. ... Given the perishable nature of yogurt, a fresh food product, inefficiencies increase operating costs and impact customer satisfaction. ... 5MM lack of timely and accurate information without integrated systems and business processes result in inaccuracies that are material to the business and may severely impact operations. ...
* Conservative nature of management and rapid growth of the company contribute to business processes and information systems inefficiencies that have negatively impacted operations. ... Management's Plan
(an overall management plan for improving Healthlite's business and system situation. ... )
q Change Management Program - the organization needs to establish a formal change management process to institute continuous process improvement while managing cultural changes required to transform Healthlite to support it's business goals, improved operations, redefined business processes and the new roles of employees across the organization. ...
q Define new cultural objective, corporate values and new business processes that support the new organization vision and structure. ...
q Business Intelligence Portals to support management and operational decisions. ... 4-6 Months
q Selection and Implementation of an Integrated Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM) and Business Intelligence software suite. Integrating and supporting all major business processes across the organization. 3 months - 18 months
q Reduction or redeployment of head count supporting manual processes
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