Information Systems Portfolio

Information System Portfolio

TABLE OF CONTENTS

1 Introduction 1

1.1 Purpose 1

1.2 Scope 1

1.3 Format 1

2 Business Environment 2

* Example 1 - PepsiAmericas Inc 2

* Example 2 - Parmalat Australia Ltd 3

* Example 3 - Coca Cola Bottling Company Egypt 6

3 Enterprise Systems Portfolio 9

* Example 1 - PepsiAmericas Inc 9

* Example 2 - Parmalat Australia Ltd 12

* Example 3 - Coca Cola Bottling Company Egypt 16

* In General 18

4 Analysis 19

* Example 1 - PepsiAmericas Inc 19

* Example 2 - Parmalat Australia Ltd 21

* Example 3 - Coca Cola Bottling Company Egypt 24

5 Conclusion 26

6 References 27

1 Introduction

1.1 Purpose

The purpose of this report is to analyse the impact of Enterprise Systems (ES) in contemporary organisations in the Beverage Industry and to determine the most popular and suitable solution. In doing so it will provide insight into role that ES plays by analysing the Information System Portfolio of three different organisations - all in the Beverage Industry - but on four different continents, each with different markets and cultures.

It will be shown in this report that Enterprise Systems are critical to the operational success of any organisation in these markets, and that no matter where they are geographically they face similar challenges and use similar architectures.

1.2 Scope

The report is designed to provide the reader with a basic understanding of the business structure, products and services of the example organisations. It will then go on to discuss each organisations Enterprise System history, implementation phase, standard software and extended software. This will provide the reader of an overview of there Information System (IS) portfolio.

The report does not discuss the technical aspects of the implementations, it is limited to the purpose, strategic 'fit' and the impact the systems had on the operations of the company.

1.3 Format

The report is divided into 3 main sections, Business Environment will provide and overview of each business, ES Portfolio discusses the history and ES usage in the business and Analysis will analyse the suitability of each solution and prescribe the most suitable package for the Beverage Industry.

2 Business Environment

The industry and type of organisation plays a large role in the selection of an Enterprise System and the challenges of implementation. An organisation such as a Law firm which sell peoples time and services bears little resemblance to a company such as General Motors which manufactures motor vehicles. There keys to operational and strategic success vary dramatically as does there size, complexity, supply chain and structure.

Companies in the Beverage Industry all have something in common. They take a raw material from a syrup or a cow, process to make it safe for human consumption, package it in containers suitable for end user purchase and deliver to the retails or customers - all before it spoils. An overview of our sample organisations and there unique challenges is described below.

* Example 1 - PepsiAmericas Inc

2.1 According to the Brewing, Food & Beverage Industry Suppliers Assoc, the Beverage Industry Sector is the subset of the overall Food and Beverage Industry which encompasses all companies involved in the products and services required for the manufacture, distribution and retailing of food and drinks for human consumption.

2.2 PepsiAmericas is a public company which manufactures, distributes and markets a range of carbonated and non-carbonated, non-alcoholic beverage products in the United States, Central Europe and Caribbean.

As the name implies PepsiAmericas is a key 'bottler' of Pepsi-Cola and associated products - it accounts for 19 percent of all Pepsi-Cola beverages sold in the United States and serves a total are with a population of 119 million people. With revenue in 2003 of US$3236 million and 14,500 employees they are the one of the largest beverage manufacturers in the world.

2.3 They manufacture, package, sell and distribute products under brands licensed from PepsiCo and other companies in a range of exclusive territories. In these territories they are responsible for selling products, providing timely service and finding new customers for these licensed products.

Their portfolio of beverages contains more than 50 of the most famous brands in the world including Pepsi, Diet Pepsi, Mountain Dew, Lipton Teas, Gatorade, Dr Pepper, Sunkist, Schweppes and Tropicana.

PepsiAmericas buy concentrates from PepsiCo and other soft drink companies, mix them with ingredients such as water and carbon dioxide and bottle them in containers ranging from "8-ounce" cans to two litre bottles.

2.4 As the company has operations in 18 states of America and 12 countries across three continents they are broken business units based on geographic regions. The three regions are the United States, the Caribbean and Central Europe, within each region each country then operates as a Single Business Unit.

* Example 2 - Parmalat Australia Ltd

2.1 Parmalat Australia Ltd specialises in the manufacture of both milk based and non-dairy based beverages for Australian and overseas consumer markets. Core business activity focuses on manufacturing, distribution, sales and marketing of top quality products, hence logistics functions play an integral role in the overall success of the business.

Effective management and control of Parmalat's manufacturing processes are key to ensuring products are produced efficiently and to a high standard of quality, whilst delivering a profitable return to the company. Production planning, orders control,