Management Approaches - Traditional Vs. Quality

Management Approaches Ð'ÐŽV Traditional vs. Quality

Ask any manager as to their approach and/or skill set in managing employees; often the response is that all attributes are up to date. A second glance may reveal a different climate within an organization. Research indicates that managerÐ'ÐŽÐ'¦s style will be greatly influenced by the approach adopted Ð'ÐŽV either traditional or quality. This is the basis of the Quality Management theory; at the other end of the spectrum lays the traditional management approach; considered to be outdated, this approach does not utilize the full potential of a firmÐ'ÐŽÐ'¦s human capital. The schematic below illustrates the attributes of two approaches:

Traditional Management Quality Management

Ð'„P Expectation that individuals possess required knowledge

Ð'„P Reactive

Ð'„P Goals independent of reality

Ð'„P Communications impaired by trepidation

Ð'„P Interim returns

Ð'„P Management by Objectives

Ð'„P Notoriety of individuals achievement in crisis management Ð'„P Investment in professional development and training

Ð'„P Penetrative

Ð'„P Goals based on firms capabilities

Ð'„P Effort to reduce factors that impair communication through trust

Ð'„P Long term goals

Ð'„P Long term relationships

Ð'„P Team efforts, employees are recognized resulting from efforts of contribution and improvement.

Perhaps the biggest distinction of the two approaches is the ability of Quality Management to create an environment in the workplace that encourages everyone to contribute to the continued viability of the firm. The traditional management approach is considered to be autocratic, demanding and relatively uncompromising