Management

1)

The role of the management in relation to human resources is to ensure the recruitment and retention of staff is successful. This means that the managers initially identify what they require, if they want to use their resource (employee) to meet the demands for the business. This is done through the recruitment and selection process. (Job description, person specification, application form, interview, work assessment). The manager can decide if this candidate will meet the needs of the business. Matching their skills to the requirements of the job. This can be done through identifying were candidates match the requirements after different assessments.

Cadbury recruits a number of people for specific roles. They have a graduation programme, which allows graduates to start challenging roles. They give a lot of support to their graduates and each individual has a regular performance review and personal training and development programmed tailored to their specific needs. Cadbury has noticed the growing tendency to recruit online. This shows Cadbury is efficient due to them widening their options and following the relevant trend in the market to allow them to benefit on numerous aspects. With them observing this new method it has allowed them to reduce cost per hire and increase brand visibility throughout the recruitment process. Recruiting online is found to be much easier for the applicants, as well as for the company's sake. Their online recruitment process includes verbal and numerical reasoning tests in place of paper-based versions. The online tests give objective evidence about applicants to help Cadbury shortlist the best candidates. Psychometric assessment has always been apart of Cadburys recruitment process. Which essentially provides the employer with the ability of the candidate. Paper-based tests, however where found to be unwieldy and time consuming. Candidates used to spend 90 minutes taking the assessment test. They have now discovered through testing, the online method, it has cut this down to a 45 minute online test prior to the interview stage. This ultimately allows them to get more value form assessment days, due to candidates being able to spend more time on job-related exercises. Following on form the online application is Cadbury feels your application meets the screening criteria, you will be requested to take numerical and verbal tests. If the test scores compare favorably with other candidates and your application form impresses them, you will the be invited to an interview at one of their sites. Successful candidates will then be invited to their final assessment event.

Cadbury will:

* Select the best people available for the positions on the basis of merit and ability.

* Make the most effective use of talents and experience of people in the business, providing them with the opportunity to develop and release their potential.

* Act in a fait and equitable manner with employees and potential employees and as a result earn a good reputation in the communities which are located

* Cadbury is committed to policies, procedures and practices, which focus on ability. It will ensure that global policies, procedures and practices achieve local ownership by its component businesses through sensitivity to the culture and society in which the group operates.

http://www.ilo.org/public/english/employment/gems/eeo/code_00/cadbury

Cadbury have 160 people around the world apart of their executive management team. Also women constitute 34% of their global workforce, 25% of managers and 11% in their executive management team. Their global staff turnover is relitievly low, between 2% and 5% per annum. This is a significant sign Cadburys managers do an efficient job in motivating their staff to make sure their staff are punctual and stay apart of the firm. By looking at the staff turnover this is a good indicator to analyse Cadburys performance. Judging by their low staff turnover this can provide evidence of Cadbury being an efficient company.

2) The establishment of appropriate contracts, part-time temporary contracts, fewer holidays, entitlements, more effective and flexible. Rightsizing this means having the right number of skilled employees to meet the demand of the business. It is the responsibility of the manager to ensure that there department is not over/under staffed. Downsizing/upsizing. The cost of employee wages is high for organisation therefore rightsizing is essential for profitability hence p/t contracts. The number of employees, contracts, skills, hours of work can distinguish a manager with good/poor management skills. This can be measured by the managers/department sales, efficient operations, staff turnover, and morale. How successful the department has been that week. (Sales, staff availability, waste, absenteeism, theft). This should be continually monitored by the managers and justify why they have made certain decisions.

3)

The role of the manger is to communicate and work with staff via good communication skills. The implementation of induction and training programmes, these are liaised via HR and departments to complete the necessary training and the health and safety training. A vital part of the mangers role is to ensure emergency procedures, grievance and disciplinary, absenteeism procedures are introduced. This period of employment is known as induction. A manager must record a new employees progress during induction and support the individual. The main role within Human Resources is to liaise with other departments and introduce all aspects of the company and benefits, in terms of pension scheme, holiday entitlement, discount etc. This is to ensure the induction period has been successful for the new employee has received correct information and training.

To ensure Cadbury's workers work at the best of their ability, they ensure training schemes are put in place in order to do this. This also allows workers to build and sustain individual capability. Cadbury's make a proactive commintment that involves an equal partnership between the individual and the organisation. They have development and training schemes in place, which applies to all employees that work for Cadbury, to essentially enhances the capabilities of their employers. They also ensure that each different department and unit within Cadbury has their own development and training programme tailored to local culture and commercial aims.

Cadbury has a diversity agenda, which is cross-functional and international experiences. Cadbury has a scheme called