Management

1. Donna is a successful leader because she has the vision to inspire people to follow her and achieve the goals that benefit the Zoo . Donna had a vision or shared dream to make the buffalo Zoo regain its world class in 10-25 years, a strategy of gaining employees respect by empowering them to make decisions, encouraging them and supporting their efforts, Donna is a self confidence person, she has the business knowledge because of her high education (master,ph.D) and her extensive experience in zoology , Ballmer's actions and behaviors demonstrate a task orientation approach by setting performance goals, coordinating activities, providing resources, supervising workers and setting standards. By thinking about the business in the future, holding people accountable for their responsibilities, working together, forming a business strategy, improving technology development, building trust with customers, improving quality of products and services, and showing honesty and respect to competitors. All theise great quality that Donna holds made her successful as president and CEO.

2. Ballmer expresses a position power. This includes a legitimate power that indicates a formal authority. One of Ballmer's goals is to achieve a greater business is to push authority down. Indicating that Ballmer wants all the authority. Coercive power is also expressed by Ballmer, a power to punish, discipline and withhold rewards. He is going to hold employee responsible for their actions.

3. There is evidence of a personalized power orientation which focuses on an impulsive power. Ballmer seems like he wants controlled and centralized decision making. He doesn't ask for advice or feedback from the managers or other employees.

4. Yes, there is evidence of delegation. Delegation is defined as a leader providing employees with several tasks. Ballmer made a list of new tasks that needed to be accomplished in order for Microsoft to become a better company. If these task aren't being accomplished then employees are going held accountable.

5. Yes, Ballmer demonstrates the 3Cs Model of Leadership. He has competence by being knowledge about how Microsoft operates. He showed this by developing a new mission statement. That states "To enable people and businesses throughout the world to realize their full potential." He shows character by his commitment to achieve the mission statement.