Starbucks a Nightmare
Essay by review • December 12, 2010 • Essay • 1,097 Words (5 Pages) • 1,659 Views
Starbucks A Worst Nightmare
I was making a grande vanilla bean frappiccino while other customers were waiting in line to have their order taken. Business was slow that day, but heck, everyday at my job was a slow one. I would think to myself, Why the hell am I still working here? when this place gets no business at all. Of course, I work at Starbucks, not the ones that you see on the corner of the streets, but I worked at the one in Target.
At my Starbucks, we would have one person working each shift. We had three shifts per day, the opening shift, the midday, and the closing shift. With all my luck I got to either open the store, or close the store. I really didn't like opening or closing, but I said to myself, money is money, and I can't go wrong with making money. Another thing that bothered me about my job was the money. My starting salary was only $6.50 per hour, while other Starbucks salaries started at $8.00 an hour. I didn't apply anywhere else, so I guess I was stuck with the job I had for now.
It was the first Monday of the week, and I had to open with my boss Tenesha. She was my boss at Starbucks, but had the same duties as everyone else that worked at Starbucks. On Mondays, we usually had a rush of customers, rushing to get a hot cup of coffee for the road to work, or just morning moms wanting our new brew of coffee for the week. But Tenesha had inventory that week, so I was stuck making coffee all day till Andrew, another employee came in around 1 p.m.
It was around 10:00 a.m., just around the time where I take my lunch break, and all of a sudden Amber my Leader On Duty, or LOD for short, came up to me and told me that I needed to do a more thorough job on cleaning the station every time a guest comes. She said that if I do that, then it would attract guests and suggest them to buy some coffee. It had been several times that Amber has come up to me and told me how to do my job, on either cleaning or how to present Starbucks to our guests while they shopped. It wouldn't just be me that she would always scold; she had been doing this to everybody working there. A lot of people have told me that they were so close in just walking out on the job, and never looking back working for Target again. I also thought to myself, maybe I should just quit my job as well. I didn't see the point in that so I just sat outside were the tables were and waited till a guest came on over and wanted a cup of coffee. I sat out where the tables were for about a couple of minutes, before Amber my LOD came back, and asked me to go to the storage room with her, so she can talk to me. I didn't know that she had asked Tenesha my boss as well to join her to talk to me. The conversation started with her asking several questions about How long have I been working here? What do I see myself doing in a year from now? Basically the questions right before they fire an employee. Just before she asked another question, I told Amber "I really don't appreciate you coming over here, and telling me how to do my job, even though your authority, because you don't have any experience working at Starbucks." I also said to Amber, " If someone does have a problem on how I'm running the store, I'd rather have
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