System of Inquiry

Running Head: System of Inquiry

System of Inquiry

University of Phoenix

Brendalyn Washington

Ethics in Management PHL/323

Instructor, April Miller

June 21, 2008

System of Inquiry

Having a system of values, beliefs, and integrity written out in a document is vital to show maturity, acceptable behavior and responsibilities, high standards of practice, also a vehicle to demonstrate a business’s identity. There are codes of ethics in both personal and business perspectives. The development of a code of ethics forces both individuals and businesses to work towards the same mission. Keeping the focus afresh therefore benefiting from doing what is right. “Follow me as the code of ethics is revealed from a business prospective”.

The System of Inquiry paper will be based on the Code of Ethics for Pearson, Inc. The formal 16-page document demonstrates a consistent process throughout an organization that has offices throughout the United States, Canada, and the United Kingdom. The System of Inquiry paper will demonstrate the careful alignment of the document and the organizations goal and mission statement. The basic framework of why, how, when and for whom the document pertains to will be developed throughout the paper. Pearson Company, Inc. Pearson is the name of the business that we are going to be revealing the code of ethics that they live by.

First let’s look into the foundation of this wonderful business. Pearson is an international media company with world learning business in education, business information and consumer publishing. A business that helps both children and adults to learn, business people to make good decisions, and readers to wind down or wise up with a good book. The business fuels on a growing demand for knowledge and share a common purpose: to help customers to live and learn. (Pearson) A system of inquiry or code of conduct serves as a comprehensive document that details the guidelines that are considered acceptable for the business.

According to the (Federation of Accountants) code of conduct was defined as "Principles, values, standards, or rules of behavior that guide the decisions, procedures and systems of an organization in a way that (a) contributes to the welfare of its key stakeholders, and (b) respects the rights of all constituents affected by its operations."

Pearson is a company who believes in hiring people from different cultures giving a variety of points of view. When deciding the hire someone to work at Pearson, they look for the best candidate for the position regardless of the following: gender; race; age; or national origin; religion; disability; or sexual preference. The same standard applies when it comes to suppliers, partners, and anyone else that Pearson does business with. Individuals working for this company can expect adequate pay and bonuses for outstanding accomplishments. Having ample work space to perform duties is also provided, along with safety measures are in place. Individuals are given the opportunity to attend trainings, voice feedback.

Pearson Company does not allow actions of favoritism or, bullying. While no one is perfect, Pearson strives to communicate honestly with individuals affiliated with the business. Leaving people feeling appreciated and working for a business with integrity has allowed Pearson to be a business of prosperous and hopeful for many. Now that we have reviewed the mission along with the value of the people representing Pearson, let’s venture into the guidelines of the company itself. This business aims to avoid conflicts between the company’s interest and individual interests. Pearson’s personal capacity is not to compete with any activity or business of the company, directly/indirectly, or utilizing knowledge gained to assist anyone else to compete with the company.

Personal investments are not made that could affect the judgment of the business. If personal investments are made, there has to be a disclosure brought to the attention of the Pearson committee and approval mandated. This does not include owning small amounts of stock in publicly traded companies. Doing business on behalf of Pearson, from which family members may benefit is not allowed. Working with suppliers or third parties that could alter the judgments or performance of the business is not tolerated. Take ownership of the property, making sure that utilizing the property for personal usage is prohibited unless pre-approved. Pearson aims to demonstrated secrecy of information and plans through the duration of any day, conversation about data gained only when necessary both inside/outside the company.

When an inquiry from the press is requested, the communication department handles the response. Pearson demonstrates preciseness when handling the books or transactions of the business. Entering false data or deleting data is prohibited. Dealings with suppliers, partners, and associates of Pearson are treated equal. Regardless of the criteria or the suppliers are expected to give excellent quality and pricing. Gifts are not accepted from suppliers in hope of extended favors under any circumstance. All patents, trademarks, copyrights, proprietary information or trade secrets, as well as the confidentiality of anyone with whom we do business.

Pearson puts customers at the top of their priority, by offering products and services that are superior. Results from questions, or request are always quick, generous, and friendly. Having a consistence of responding in an adequate time frame is the goal. Pearson starts with the presumption that the customers are always correct, never placing blame on he/she but finding humor in the situation. When it comes to the advertising or soliciting spectrum of the business Pearson gives only facts in every detail of their business. Pearson also has some guidelines in place when it comes to the government and laws.

This business complies with the laws and regulations pertaining to the