Technical Communication Methods and Practices

Technical communication methods and practices

David Anderson, Victoria Gentile-Toke, Akeem Nugent, Scott Simons

CJA/304

January 8, 2014

Dr. Rick Ferrell

Technical communication methods and practices

This paper will explain the process of how officers, dispatch, and or the department communicate before or after an incident. It will also address technological tools and resources that can be utilized for communication, the deployment of these devices so it is efficient, and lastly we will explore future technology that could assist with interviews and interrogations.

The officer

Communication between officers and dispatch is a vital key to the success of an emergency. The events that are created through dispatch normally are generated from 911 calls, details of the emergency are obtained from the caller. The dispatcher must try and gather as must information as possible, the safety and security of the victim and officer depends upon it. Once the dispatcher has the information it is then passed on to the officer by radio and or computer aided dispatch/mobile data terminal.

National Institute of Justice (2009), recognized some agencies was using radios that could be programmed to recognize overloaded frequencies, automatically changing to a backup frequency. Technology has advanced radios with the option of being digital. According to Federal Communication Commission (2004), digital radio reception is more resistant to interference and eliminates imperfections of an analog radio reception and transmission, and the sound that it provides is much clearer. The radio allows for instant contact, and they are equipped with an emergency button, this emergency button when pressed will send a distress signal, however for this to be effective you must have communicate your location prior to the emergency.

According to the Bureau of Justice Statistics (2000), seventy five percent of police and sixty one percent of sheriff deputies used field computers compared to thirty percent police and twenty eight percent sheriff deputies in 1990. The computer