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The First 90 Days

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Book Summary

The First 90 Days: Critical Success Strategies for New Leaders at All Levels

Author: Watkins, Michael

Conceptual concept:

* Promote yourself - to this point in your career will continue to do so.

* Accelerate your learning - be systematic and focused about deciding what you need to learn and how you will learn it most efficiently.

* Match strategy to situation

* Secure early wins - builds personal credibility, creates value, and proves results.

* Negotiate success

* Achieve alignment - The higher you go in an organization the more you must bring structure into alignment with strategy.

* Build your team

* Create coalitions

* Keep your balance

* Expedite everyone

STaRS Model

* Start up

- Psychology - excitement and confusion

- Challenges

◦ Building structures and systems from scratch

◦ Welding together a cohesive high performing team

◦ Making do with limited resources

- Opportunities

◦ Can do things right from the beginning

◦ People are energized

◦ No pre-existing rigid thinking

- Support needed

◦ Help getting needed resources quickly

◦ Clear, measurable goals

◦ Guidance at strategic breakpoints

◦ Help staying focused

- Decision making - Consult-and-decide

* Turnaround

- Psychology - despair

- Challenges

◦ Re-energizing demoralized stakeholders

◦ Handling time pressure, need for decisive impact

◦ Going deep enough with difficult choices

- Opportunities

◦ Everyone recognizes that changes necessary

◦ Acted constituencies may offer external support

◦ A little success goes a long way

- Support needed

◦ Same as start-up, plus

◦ Support for making and implementing tough calls

◦ Support for changing or correcting external image of the organization

◦ Help cutting deeply an early enough

- Decision making - Consult-and-decide

* Realignment

- Psychology - denial

- Challenges

◦ Dealing with deeply ingrained cultural norms that no longer contribute to high performance

◦ Convincing employees that change is necessary

◦ Restructuring the top team in refocusing the organization

- Opportunities

◦ The organization has significant pockets of strength

◦ People want to continue to see themselves as successful

- Support needed

◦ Same as start-ups, plus

◦ Help making the case for change

- Decision making - build consensus

* Sustaining success

- Psychology - complacency

- Challenges

◦ Playing good defense by avoiding decisions that cause problems

◦ Living in the shadow of a revered leader

◦ Finding ways to take the business to the next level

- Opportunities

◦ A strong team

◦ People are motivated to succeed

◦ Foundations for continued success may be in place

- Support needed

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