The Philosophy of Book Reports
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Second Edition
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(Copyright Ð'©2001 SYBEX , Inc., Alameda, CA) Copyright Ð'©2001SYBEX , Inc., Alameda, CA
A+Ð'® Complete
Study Guide
Second Edition
David Groth and Dan Newland
with
Jarret Buse, Lisa Donald, Joseph Dreissen,
Dan Haglund, Robert King,
Michelle Roudebush, Charles Strother
San Francisco Ð'* Paris Ð'* DÐ"јsseldorf Ð'* Soest Ð'* London
(Copyright Ð'©2001 SYBEX , Inc., Alameda, CA) Copyright Ð'©2001SYBEX , Inc., Alameda, CA
(www.sybex.com) www.sybex.com
Associate Publisher: Neil Edde
Contracts and Licensing Manager: Kristine O'Callaghan
Acquisitions and Developmental Editor: Elizabeth Hurley
Editors: Brianne Hope Agatep, Sally Engelfried, Judy Flynn
Production Editor: Shannon Murphy
Technical Editors: Mark Kovach, Michelle A. Roudebush
Book Designer: Bill Gibson
Graphic Illustrators: Duane Bibby, Tony Jonick
Electronic Publishing Specialists: Judy Fung, Jill Niles
Proofreaders: Jennifer Campbell, Nanette Duffy, Dennis Fitzgerald, Leslie Higbee Light, Laurie O'Connell,
Yariv Rabinovitch, Nancy Riddiough
Indexer: Rebecca R. Plunkett
CD Coordinator: Kara Eve Schwartz
CD Technician: Keith McNeil
Cover Designer: Archer Design
Cover Photographer: Tony Stone Images
Copyright Ð'© 2001 SYBEX Inc., 1151 Marina Village Parkway, Alameda, CA 94501. World rights reserved. No part of this
publication may be stored in a retrieval system, transmitted, or reproduced in any way, including but not limited to photocopy, photograph, magnetic, or other record, without the prior agreement and written permission of the publisher.
First edition copyright Ð'© 1999 SYBEX Inc.
Library of Congress Card Number: 00-111515
ISBN: 0-7821-2802-5
SYBEX and the SYBEX logo are either registered trademarks or trademarks of SYBEX Inc. in the United States and/or other
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Some screen reproductions produced with FullShot 99. FullShot 99 Ð'© 1991-1999 Inbit Incorporated. All rights reserved.
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The CD interface was created using Macromedia Director, COPYRIGHT 1994, 1997-1999 Macromedia Inc. For more
information on Macromedia and Macromedia Director, visit http://www.macromedia.com.
Sybex is an independent entity from CompTIA, and not affiliated with CompTIA in any manner. Neither CompTIA nor
Sybex warrants that use of this publication will ensure passing the relevant exam. A+ is either a registered trademark or
trademark of CompTIA in the United Sates and/or other countries.
TRADEMARKS: SYBEX has attempted throughout this book to distinguish proprietary trademarks from descriptive terms
by following the capitalization style used by the manufacturer.
The author and publisher have made their best efforts to prepare this book, and the content is based upon final release software whenever possible. Portions of the manuscript may be based upon pre-release versions supplied by software manufacturer(s). The author and the publisher make no representation or warranties of any kind with regard to the completeness
or accuracy of the contents herein and accept no liability of any kind including but not limited to performance, merchantability, fitness for any particular purpose, or any losses or damages of any kind caused or alleged to be caused directly or
indirectly from this book.
Manufactured in the United States of America
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(Copyright Ð'©2001 SYBEX , Inc., Alameda, CA) Copyright Ð'©2001SYBEX , Inc., Alameda, CA
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To Our Valued Readers:
In recent years, CompTIA's A+ program has established itself as one of the most resepcted entry-level
IT certifications. Sybex is proud to have helped thousands of A+ candidates prepare for their exam,
and we are excited about the opportunity to continue to provide people with the skills they'll need to
succeed in the highly competitive IT industry.
CompTIA recently revised the exams required for the A+ certification, updating the material to reflect
new developments in hardware and operating systems technologies. They have also expanded the
question pool in order to make the exams more challenging and prevent the dreaded paper-certification
syndrome, in which individuals obtain a certification without
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