Vetements Ltee Case

1. What is wrong with Vetements Ltee?

Vetements Ltee has adopted an inappropriate approach to encourage employees, which has caused a series of internal problems in stores. First of all, store managers were not satisfied with what sales employees have done. In additional, the relationship between employees was not good, and nobody was willing to restock warehouse in stores.

2. What are some of the symptom(s) in this case to suggest that something has gone wrong?

In order to get more customers as their own, sales employees liked to stand at the store entrance to wait consumers coming.

Sometimes, sales employees would have altercation about "ownership" of the consumer.

Majority employees were unwilling to restock inventory and complete inventory recorder forms, which caused a stores shortage at store.

Store managers have tried to solve the inventory problems by assigning employees to inventory duty, but this has created resentment among the staff selected.

Other managers have threatened sales employees with dismissals if they do not share inventory management. It has hurt the relationship between employees and store manager.

Some managers have assigned employees to work at lower priced goods and less traffic areas, which has caused employees' complained for getting lower commissions.

3. What are the underlying problems that have led to these symptoms?

In order to get more commission, employees were motivated to stare at the store entrance to have more customers as their own. This kind of vicious competition caused the relationship among employees getting worse. It also indicated that sales employees were focused on self-interest too much. Managers had an unhealthy management ability which resulted in employees' complains. On the other hand, sales staff in stores were in lower level of conscientiousness and spirit of collaboration because they did not like to take responsibility for some basic jobs: restocking inventory, and completing inventory recorder forms. Also, the injustice of assigning employees to specific area have created the dissatisfactions among employees.