Reflection Case

reflection Log

In this reflection log, I would like to choose "transmitting interpersonal messages" as an interactive skill that I want to improve. There are mainly two reasons for me to choose this interactive skill. First of all, it is relevant to my future. As my major is finance, I really hope that I can do some job which is related to my major in the future, such as a financial consultant, an insurance agency or a financial planner. All of these jobs have the same character, which is needed to present my plan to the clients one-to-one and build a good interpersonal relationship with them. So, transmitting interpersonal messages and interpersonal communication is a necessary component of these jobs. If Iwant to be a successful financial planner or consultant, I must learn to communication with people in an effective way. And this interactive skill can help me to learn more about effective communication which is related to my future job. Secondly, it is about my personal problem. Actually, I think that I'm not good at communication with foreigner or Chinese. When I am going to communicate with them, sometimes even I don't know what I am talking about. It's impossible to let them know what Ireally want to transmitted. The reason of that is about my poor language and limited vocabulary. I know that it is a great communication problem. Also, I know that I need to solve it instead of avoid it. It's becauseI will meet many clients who are come from different countries and district in the future. I have a lot of chances to communicate with the foreigner or Chinese. So, it's another reason why I choose this interactive skill for improvement.

The main concept of better transmitting interpersonal messages has three main parts, which are increasing the clarity of messages, developing credibility, and soliciting feedback. Both of the three concepts is about effective communication and let the receivers can perceive and understand the sender's message.For my case, I should mainly focus on developing credibility and soliciting feedback.My action plan mainly have two parts, which are communication more with foreigner orChinesein City University and soliciting feedbackof my students of my part time job.

The first part of my action plan is that find more chance to communicate with foreigner or Chinese in City University. This action is mainly for solving my communication problem with them due to my poor language. I know that the most effective way to improve language is to speak more and listen more. Actually, in City University, it is not difficult to have a chance to communicate with foreigner or Chinese. For example, in this semester,I have a lot of chances to communicate with them. I group with Chinese in two courses and we discussed the group project in Putonghua. Also, I meet few foreigners in City