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Last update: May 24, 2015
  • Ustomer Satisfaction Importance, Strategies, Service Improvement and Suggestions on Weak Points in Retail Business

    Ustomer Satisfaction Importance, Strategies, Service Improvement and Suggestions on Weak Points in Retail Business

    EUROPEAN CAROLUS MAGNUS UNIVERSITY FACULTY OF ACTION LEARNING Business Research and Consumer Behavior Essay: Customer Satisfaction Importance, Strategies, Service Improvement and Suggestions on Weak Points in Retail Business Supervisor: A. Eritsyan Student: A. Galstyan 2007 Contents IntroductionвЂ¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦3 Customer’s Satisfaction Importance in Retail BusinessвЂ¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦.5 Strategies in Retail Business...вЂ¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦.вЂ¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦..6 Service Improvement and Suggestions on Weak PointsвЂ¦Ð²Ð‚¦7 ConclusionвЂ¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦..10 BibliographyвЂ¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦Ð²Ð‚¦11 Introduction Retail is big business. In fact it is one of the largest in the world. This fact alone

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    Essay Length: 2,314 Words / 10 Pages
    Submitted: July 6, 2011
  • My Mother Who Works - Personal Essay

    My Mother Who Works - Personal Essay

    Swish-swash, swish-swash; the sound of my mother hand-scrubbing dishes echoed throughout the kitchen. The stresses of life seemed to no longer phase her as the days passed by, day-after-day, in a seemingly perpetual manner. Her life has been filled with many hassles such as living in France, deaths in family, and even having to resort to working in the “fast food” industry. Shortly after birth, my mother’s family moved to France for a while, so

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    Essay Length: 501 Words / 3 Pages
    Submitted: July 7, 2011
  • Wal-Mart's Strengths in Groceries Compared to Competitors

    Wal-Mart's Strengths in Groceries Compared to Competitors

    Wal-Mart’s Strengths in Groceries Compared to Competitors Wal-Mart has an tremendous history of innovating low cost distribution systems. Wal-Mart’s operational efficiencies made the food side itself profitable from the beginning of the supercenter concept. As a result, the supercenters are typically larger, more focused on food, and able to have more side businesses than their competitors. Wal-Mart’s extension to groceries seemed very logical and offers customers a chance for one-stop shopping. Given the company’s reputation

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    Essay Length: 2,034 Words / 9 Pages
    Submitted: July 8, 2011
  • Personal Leadership Philosophy

    Personal Leadership Philosophy

    Phase 1 of the Personal Leadership Philosophy Paper presented the opinion and supporting information establishing that; leaders are products of opportunity, birth and environment, but of these; opportunity influences great leadership the most. Furthermore, it was discussed that assigned leadership is a cancer to corporate America and this point is illustrated in the following example. While employed at Deloitte and TouchÐ"© Consulting Group (DNT) we engaged ARCO, a major oil and gas company, to develop

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    Essay Length: 2,356 Words / 10 Pages
    Submitted: July 18, 2011
  • Personal Motivation - Motivators and De-Motivators

    Personal Motivation - Motivators and De-Motivators

    Personal Motivation There have been numerous motivational theories developed over the years and used in the workplace to establish and maintain a healthy and strong work environment for all employees. Researchers have proved that motivation is a psychological process that helps you play in the competitive environment and hence makes you work more toward your goals (Mine, Ebrahimi, and Wachtel, 1995). The employees are the most valued asset of any company and for the company

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    Essay Length: 861 Words / 4 Pages
    Submitted: February 20, 2012
  • Defining the Human Personality

    Defining the Human Personality

    TUTORIAL Defining the Human Personality Psychology 105 What is Personality in all fairness? For years there have been many controversial and argumentative theories as to what makes up a person's personality. This leaves room for defining Personality in many different ways. In general, a good definition of Personality by means of Psychology is a compilation of distinctiveness which defines the kind of behaviors people have. In retrospect, this is why I expressed particular behaviors and

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    Essay Length: 631 Words / 3 Pages
    Submitted: November 2, 2012
  • Defining the Human Personality

    Defining the Human Personality

    TUTORIAL Defining the Human Personality Psychology 105 What is Personality in all fairness? For years there have been many controversial and argumentative theories as to what makes up a person's personality. This leaves room for defining Personality in many different ways. In general, a good definition of Personality by means of Psychology is a compilation of distinctiveness which defines the kind of behaviors people have. In retrospect, this is why I expressed particular behaviors and

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    Essay Length: 631 Words / 3 Pages
    Submitted: November 2, 2012
  • Theories of Personality

    Theories of Personality

    Theories of Personality are fascinating and intriguing; they differ from one another and many aspects, yet similar on some. They vary according to the theorist background, their experiences, and perceptions. There are as many theories as there is theorist, who established them in the attempt to explain personality, behavior and its development. Different theories of personality that have both, strengths and weaknesses which must be examine and considered. This paper will analyze Adler's Individual Psychology

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    Essay Length: 1,115 Words / 5 Pages
    Submitted: November 6, 2012
  • Personal Case Study

    Personal Case Study

    Introduction It is a fact that every human being is unique. We differ in the way we think, the way we interpret things, the way we act, the way we handle and respond to things and so on. As tackled in our Social Psychology class, people might be similar in some ways, but not entirely. This paper contains a case study about myself considering all the experiences I had from the past up to the

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    Essay Length: 2,263 Words / 10 Pages
    Submitted: November 12, 2012
  • Personality Case

    Personality Case

    Introdution As we all know, Sigmund Freud was the founder of psychoanalysis and the psychodynamic approach to psychology. Many of Freud's observations and theories were based on clinical cases and case studies, though this making the findings difficult to generalize to a larger population. Regardless, Freud's theories still influenced how we think about the human mind and behavior and left a lasting mark on psychology and culture. In my point of view, most interesting about

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    Essay Length: 1,154 Words / 5 Pages
    Submitted: November 24, 2012
  • Mortal Weakness: The Appetite

    Mortal Weakness: The Appetite

    A Mortal Weakness: Appetite Appetite in the context of the Odyssey is more complex than simply the sating of one's hunger. Appetite can best be defined as temptation created by one's stomach. An appetite is a mortal's impulse to satisfy his immediate desires. The need to fulfill this appetite connotes a negative behavior that usually results in a type of punishment from the gods. In the epic, the Cyclops episode and the sacred cattle of

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    Essay Length: 882 Words / 4 Pages
    Submitted: December 2, 2012
  • The Strengths and Limitations of Verite Documentary

    The Strengths and Limitations of Verite Documentary

    The style of cinema verite originated in France during the 1950's and `60's. It was developed by Drew and Leacock at this time, and was also taken up in Britain, as it was seen capable of offering a new documentary experience. Verite as a term is often interchangeable with similar terms such as fly on the wall, or observational cinema. Whilst there are subtle differences between the related styles, for instance, the presence of camera

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    Essay Length: 1,978 Words / 8 Pages
    Submitted: December 4, 2012
  • Starbucks Strength

    Starbucks Strength

    eputation Starbucks have already been recognized as a status symbol because it is a international industry and have a good reputation in the world, which means the quality of coffee and hygiene safety have achieve a international level. For this reason, people are more confident to taste the product from Starbucks but not other general Coffee shop. Also, it catered to Hong Kong people especially in the business area as a high class symbol to

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    Essay Length: 210 Words / 1 Pages
    Submitted: December 25, 2012
  • My Personal Symbol

    My Personal Symbol

    03 Personal Symbol Leather-bound, cold on the outside, tough, and enduring. No matter its age, it holds secrets and wisdom from others and latter days. It is powerful, but only when another opens it allowing the pristine pages of white to flow, a stark contradiction to its dark exterior. In the beginning of the tome it is shallow; nothing but names, dates, and events. Delve deeper, and let it grasp you as you grip it.

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    Essay Length: 219 Words / 1 Pages
    Submitted: January 19, 2013
  • Personal Perception of Organized Crime

    Personal Perception of Organized Crime

    Personal Perception of Organized Crime In the beginning of my criminal justice courses, I believed organized crime to be a group of people using crime and violence to get ahead in life. These groups can go undetected while committing these criminal acts. I honestly thought that organized crime groups were like the Sopranos or something out of the movies I have seen. I was aware of the fact that organized crime happens all over the

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    Essay Length: 802 Words / 4 Pages
    Submitted: January 28, 2013
  • The Origin of Personality and Intelligence

    The Origin of Personality and Intelligence

    What are the factors responsible for human personality? Many would say a child's personality is a direct reflection of its parent. According to Sigmund Freud and Arnold Gesell, children display individual personality from the moment they are born (Santrock, 2011). On the other hand, today's mental health professionals have shown patterns of leaning toward the environmentalist theory, emphasizing a one-sided approach whereas the origin of personality is contingent upon the environmental influences (Santrock, 2011). Authors

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    Essay Length: 1,206 Words / 5 Pages
    Submitted: January 31, 2013
  • Christina Maria Aguilera - Personality Assessment

    Christina Maria Aguilera - Personality Assessment

    Personality Assessment Final Project The hugely popular singer Christina Aguilera is not a merely hit in the song charts, although she is undoubtedly one of the best performers. Christina Maria Aguilera was born in December 18, 1980 in Staten Island, New York. She began her career as a cast member on the Mickey Mouse Club, show presented in the Disney Channel. She rapidly rose to stardom following her hit single "Genie in a Bottle" which

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    Essay Length: 3,383 Words / 14 Pages
    Submitted: February 10, 2013
  • Personal Identity

    Personal Identity

    People often use the phrase; I am only human, as an excuse for making mistakes. We all know and understand what it means to be a human yet when it comes to defining what makes us a human, the question does not yield an effortless answer. Though often assumed to be obvious and clear, the concept of personhood is neither. For more than centuries, philosophers have tried to answer the age-old question of what is

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    Essay Length: 280 Words / 2 Pages
    Submitted: March 26, 2013
  • Borderline Personality Disorder

    Borderline Personality Disorder

    Brief Synopsis In the late 1960's and even in today's society, teenage girls who begin to enter adulthood, sometimes view their lives differently from where they are at in that particular moment. In the film by James Mangold, Girl, Interrupted, is based on a true story about an eighteen year old girl named Susanna Kaysen. Susanna's dream was to one day become a writer. That was put on hold when one day she was rushed

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    Essay Length: 1,062 Words / 5 Pages
    Submitted: April 1, 2013
  • Personality Case

    Personality Case

    Introduction to Personality A person's personality is what makes everyone individuals and so unique. Due to personality is what makes everyone so different. An individual's personality can determine is a person is happy, dad, energetic, apathetic, smart, or dull. Personality evolves as a person grows and things change in their lives. The purpose of this paper is to define personality, examine research methodology, and to analyze the many factors that influence an individual's personality development.

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    Essay Length: 1,097 Words / 5 Pages
    Submitted: April 2, 2013
  • Potential Weakness and Threats a Company

    Potential Weakness and Threats a Company

    This study explores the potential weakness and threats a company may incur as a result of misguided leadership and shows that without the proper vision and execution of that vision, retail giants like Kmart Corporation, can start crashing down. Data was derived from a number of sources and the findings show that a combination of poor management, as well as a lack of a proper strategy will affect a company's position in the market. Meanwhile,

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    Essay Length: 1,422 Words / 6 Pages
    Submitted: April 3, 2013
  • Psychoanalytic Personality Assessment

    Psychoanalytic Personality Assessment

    Psychoanalytic Personality Assessment Human beings are unique and special in one way or another with different personality theories. For decades, psychologists have based their theories on individual personalities. Sigmund Freud, Carl Jung, and Alfred Alder are three well-known psychologists who influenced the modern world of psychology and psychiatry with their psychoanalytic theories. This paper will compare and contrast the psychoanalytic theories of these three men. Description of the stages of Freud's theory and characteristics of

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    Essay Length: 1,416 Words / 6 Pages
    Submitted: April 21, 2013
  • My Personal Walden

    My Personal Walden

    Have you ever had that one person you can go to about any and everything. Maybe even a place that you can call your "safe haven". Well that person or place would be known as your walden. A walden is something that you find peace in. Something that brings you back, takes you to your "happy place" or just takes your mind off everything wrong or difficult that your dealing with. My walden is my

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    Essay Length: 327 Words / 2 Pages
    Submitted: April 29, 2013
  • Personal Reflection

    Personal Reflection

    Personal Reflection Communicate with different people is something I really haven't paid attention to. I just communicate in how they communicate with me like talking, language, movement, things like that. I guess when talking with others or with my own family I can see the difference especially with my mother, sister, and brothers. Really never knew that it could be so different. I really think that if I know the difference of how communicating with

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    Essay Length: 805 Words / 4 Pages
    Submitted: May 28, 2013
  • Weaknesses Case

    Weaknesses Case

    Administration in Healthcare Services Corrective Action Policies By: Jeri Miller Date: July 2013 Colorado Technical University Online In most companies, corrective action policies involve four steps which are largely run in a liberal directive. Depending on the significance of the case, some violations or enactment problems might deserve avoiding one or more phases in the process. However, in such cases as attendance, the company would use the four-step process (UND, 2004). In this particular instance,

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    Essay Length: 515 Words / 3 Pages
    Submitted: July 19, 2013

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